My wristband still hasn't arrived/is missing.

Wristbands will be mailed out 2-3 weeks before the festival.

We know everybody is excited for Boots and Hearts and that missing a wristband isn’t a great way to start, BUT, don’t panic - the beauty of RFID means we can track every wristband and every purchase so we can easily re-issue, even at the festival gates. So, we can always sort you out at any one of our multiple toll booth box offices at the festival grounds - just make sure to bring your photo ID with you.