Cashless Refunds

Credit Card Leftover funds that were added by credit card will be automatically refunded 10 business days following the event minus a $5 processing fee. A statement of account and refund transaction will be emailed to your account email address confirming your refund as your final transaction.

Cash & Debit Leftover funds that were added by cash & debit require the submission of a manual refund form. Patrons must complete the manual refund form online by August 25th. Refund of leftover cashless credits will be processed by August 28th minus a $5 processing fee for services. A statement of account and refund transaction will be emailed to your account email address confirming your refund.


For further support on your cashless RFID band please contact Intellipay directly at 1-647-479-9945 or bootsandhearts@intellipay.support
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