Cashless Refunds

Credit Card: Leftover funds that were added by credit card will be automatically refunded 10 business days following the event minus a $5 processing fee. A statement of account and refund transaction will be emailed to your account email address confirming your refund.

Cash & Debit: Leftover funds that were added by cash & debit require the submission of a manual refund form. Patrons must complete the manual refund form online by August 22nd. Refund of leftover cashless credits will be processed by September 6th minus a $5 processing fee for services. A statement of account and refund transaction will be emailed to your account email address confirming your refund as your final transaction.

For further support on your cashless RFID band please contact Intellipay directly at 1-647-479-9945 or bootsandhearts@intellipay.support
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