How can I refund my leftover funds on my wristband?

Credit Card Leftover funds that were added by credit card will be automatically refunded 10 business days following the event minus a $5 processing fee. A statement of account and refund transaction will be emailed to your account email address confirming your refund as your final transaction.

Cash & Debit Leftover funds that were added by cash & debit require the submission of a manual refund form. Patrons must complete the manual refund form online by August 25th. Refund of leftover cashless credits will be processed by August 28th minus a $5 processing fee for services. A statement of account and refund transaction will be emailed to your account email address confirming your refund.

Please reach out to our support team if you have further questions. 

For further support on your cashless RFID band please contact Intellipay directly at 1-647-479-9945 or bootsandhearts@intellipay.support
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